Recently merged with Syncron, Mize, has been positioned for the second time as a Leader in the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2022 Vendor Assessment. Delivered on the Syncron Connected Service Experience (CSX) platform, the Warranty solution delivers value by increasing service contract revenues, reducing warranty expenditures, and enhancing customer service experience.
Author Archives: Editor
Siskin Enterprises Expands Its Warranty Solutions and Launches PermaPlate Furniture
PermaPlate Furniture will be providing the most robust white-label protection plans for furniture retailers.
NY Attorney General James Secures $50,000 for RV Owners Who Could Not Obtain Timely Repairs
Agreements Require Both Current and Former Owners of
RV Dealerships to Make Significant Changes to Business Practices
Full release: https://ag.ny.gov/press-release/2021/attorney-general-james-secures-50000-rv-owners-who-could-not-obtain-timely
Liberty Home Guard Expands to California and Illinois
The Home Protection company will now operate in 47 states and the District of Columbia.
Liberty Home Guard, America’s #1 Home Warranty company according to U.S. News & World Report, which offers a host of comprehensive coverage options to protect home systems and appliances, has announced that it is expanding its services to California and Illinois.
Full Release: https://www.prnewswire.com/news-releases/liberty-home-guard-expands-to-california-and-illinois-301451144.html
Auto warranty company faces up to $500K in fines, ordered to stop doing business in California
State regulators have ordered an auto warranty company to cease and desist from doing business in California.
Full Article: https://abc7news.com/infinite-auto-protection-warranty-complaints-car-repairs-7-on-your-side/11339189/
Bruviti Triage Center Helps Organization Quickly Build AI Capabilities for Service Teams
Bruviti Triage Center provides a no-code AI tool for OEMs, independent service providers, and warranty providers to enhance their self-help, contact center, and technical support capabilities using artificial intelligence
CAMPBELL, Calif. — December 2, 2021, 2021: Bruviti, the leader in AI-driven predictive service applications, has launched Bruviti Triage Center, a no-code web application that enables manufacturers, independent servicers, and warranty providers of field-serviced products to quickly develop their own AI-powered triage environment to augment their existing customer- and technical support capabilities.
Continue readingThe Admin System Lifecycle: Is your Administration System Constraining your Ability to Grow?
Upcoming Webinar: Dec 9, 2021, 10:30 AM Central.
Mark Nagelvoort President & CEO @PCMI, Doug Bell Principal @Service Contract Consulting, and Gregory Myers Executive Managing Director @Beecher Carlson will discuss the admin system lifecycle and how your current system could potentially be constraining the ability to grow. They will cover:
- How to know when it’s time to replace your admin system
- Competing in today’s Assurance Products marketplace
- The non-negotiables of a good admin system
- Tips for making a smooth business transformation
Full Details and Registration: https://us02web.zoom.us/webinar/register/5316376005926/WN_sdOj2egXQ5OohAyb_7AkQw
Amazon Home Warranty settles with Arizona AG
Attorney General Mark Brnovich announced a consent judgment in which Amazon Home Warranty will pay $105,000 in customer restitution, as well as $35,000 in civil penalties and $10,000 in attorneys’ fees as well as paying $15,000 to disburse the restitution.
Full Article: https://www.bizjournals.com/phoenix/news/2021/11/29/home-warranty-company-settles-with-ag-fraud.html
HORNBEAM AND PULS LAUNCH HOME APPLIANCE WARRANTY PROGRAM
LOUISVILLE, KY, November 16, 2021—Hornbeam, an insurance carrier focused on the warranty industry, announces their partnership with Puls, a leading home service company based in San Francisco.
Continue readingAmerican Water’s Homeowner Services Group Launches New Partnership with Natural Gas Utility
American Home Solutions, part of American Water’s Homeowner Services Group, announced today it has entered into an agreement with ONE Gas, one of the largest, 100% regulated natural gas utilities in the U.S., to provide optional home warranty protection programs to homeowners and renters in Texas and Oklahoma.