LOUISVILLE, KY — Ironwood Warranty Group has added Guard Home Warranty to its growing list of clients. Guard is a home warranty business with a focus on making the customer’s experience as painless as possible, protecting families from untimely and expensive repair or replacement costs to essential appliances and mechanical systems including HVAC repairs, appliance replacement, electrical issues and much more. Ironwood Warranty Group is providing insurance backed warranty and obligor support services, and the expertise to develop and gain approval of customized customer terms that allow homeowners to select the repair service they wish to use.
Ironwood Warranty Group, parent company to Hornbeam Insurance and National Service Alliance, is proud to announce the addition of two new team members. Ironwood Warranty Group, with the addition of these executives, is quickly emerging as a leader in warranty specific insurance and service solutions providing clients the support to quickly develop and administer a customized warranty program.
Dale Reeder joins National Service Alliance as Senior Business Development and Sales Executive, leading the one of the nation’s largest managed service networks for Appliance, HVAC, and Electronics. Dale brings nearly 40 years of service experience including roles as CEO of A&E Factory Service, a division of Sears, as well serving on the Board for Encompass Supply Chain Solutions. Randy Whitehead, Founder and President of National Service Alliance said, “Dale’s relationships and reputation in the service industry are spectacular. Dale’s a proven leader with a strong understanding of how to develop and manage a national service network for in-home services.
Kate Bowling is Ironwood Warranty Group’s new Director of Operations. Kate provides over 12 years of experience in operations and client management from American International Group (AIG) warranty division, working with home warranty and international clients. Julie Messer, Chief Operating Officer at Ironwood Warranty Group, said, “We are fortunate to have Kate join our team. Kate’s understanding of operations and account management make her a perfect fit for our strategic vision.”
Ironwood Warranty Group launches Connect Protect®, a protection plan designed to cover some of the most valued products within the home that are not traditionally covered in a home warranty.
Connect Protect provides protection on personal devices such as the homeowner’s mobile phone, tablets and wearables. Also, home office, home entertainment equipment and more. The plan is tailored to give the modern, smart-home homeowner an additional peace of mind in case of mishaps.