Check out what’s going on at the Service Contract Association with new presentations, new videos, new events, new career postings, new links & new companies listed in the directory

The Service Contract Association is where companies showcase differentiation and innovation.


Service Contract Related News:

Service Contract and Warranty Related News
New Leaf Deploys CSG Field Service Management to Enhance Its Customer Experience
Published on 2020-08-05

GWC Warranty Enhances and Expands Coverage Options, Providing Additional Value for Dealers and Their Consumers
Published on 2020-08-04

Ninth Circuit Curtails Consumers’ Class Claims Under the Magnuson-Moss Warranty Act
Published on 2020-08-04

Amynta Group Acquires Pivotal Solutions
Published on 2020-07-22

Dealerscope 2020 40 Under 40: Adam Smith, OnPoint Warranty
Published on 2020-07-21

Dealerscope 2020 40 Under 40: Elizabeth Ahner, Centricity
Published on 2020-07-21


Technology:

CSG
Telecom Argentina Improves CX with CSG Field Service Management

Mize
eBook – Reduce the High Cost of Warranty Claims Processing with Customer Self-Service

Mize
Benchmark Assessment of Supplier Warranty Management Best Practices

PCMI Corporation
Automotive – Policy Claim and Reporting Solutions™

PCMI Corporation
Consumer – Policy Claim and Reporting Solutions™


Automotive Recruiting:

Broad & Pattison Automotive Search
Recruit and Retain: Talent Matters


Call Center Solutions:

Cuèntame
Customer Journey to Greater Success – P&C Insurance Company Case Study

Cuèntame
Nearshore Sales Partner – Can a nearshore partner sell as effectively as you can?


Marketing & Analytics Solutions:

After, Inc.
Warranty Analytics 2.0
Addressing the Gaps in Current Software Solutions

After, Inc.
Predictive Analytics in Warranty Marketing
The Key to Driving Higher Revenue and Profits

After, Inc.
Product Registration Technologies
The Technologies Driving Product Registration


Product Warranty Insurance

Personal Safeguards Group
Product Warranty Insurance for OEMs and Product Sellers


Legal & Regulatory

Brian T. Casey and Jon L. Gillum, Locke Lord LLP
Blurred Lines: Another Case of Service Contract v. Warranty v. Insurance Confusion

Shirley Kerns, Pennington PA
New West Virginia Regulation Adds VPP and Ancillary to Exemption

Shirley Kerns, Pennington PA
South Carolina Regulation expands definition of Service Contract allowing certain ancillary and VPP products


Upcoming Virtual Events

August 12th – Rethinking the Loss Data Equation:
Make Better Decisions Faster and Increase Profitability

August 25th – From Business Continuity to Business Transformation:  How to Succeed in a Post-COVID Field Service Industry

October 13th/15th – 11th Annual Extended Warranty & Service Contract Innovations