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Category Archives: Mobile Electronics
Chinese students allegedly conned Apple out of almost $1 million using fake iPhones
Warranty fraud is something many companies have to deal with, but being the most valuable firm in the US means it’s a particular problem for Apple. This was illustrated by two Chinese engineering students who allegedly conned Cupertino out of almost $1 million worth of iPhones.
Article: https://www.techspot.com/news/79524-chinese-students-allegedly-conned-apple-out-almost-1.html

Act Now and Save: 9th Annual Extended Warranty & Service Contract Innovations National Forum
October 1-3, 2018
Make sure and use Discount Code WN300 to Save $300.
The 9th Annual Extended Warranty & Service Contract Innovations National Forum features over 40+ top flight speakers and many new multi-industry case studies. Join us for this highly acclaimed event providing comprehensive coverage on the full spectrum of your business processes. This year’s agenda focuses on:
- Customer Service
- Disruptive Technology
- Marketing & Sales
- Legal & Regulatory
- Risk Management & Product Quality.
Due to popular demand we have added industry-specific roundtables where you gain vital insights and have your questions answered by industry experts.
Plus immediately following the main conference, you can attend the 2 exclusive add-on forums.
For complete details: http://www.warrantyinnovations.com/index.html
Make sure and use Discount Code WN300 to Save $300.
The 9th Annual Extended Warranty & Service Contract Innovations National Forum
The 9th Annual Extended Warranty & Service Contract Innovations National Forum features over 40+ top flight speakers and many new multi-industry case studies. Join us for this highly acclaimed event providing comprehensive coverage on the full spectrum of your business processes. This year’s agenda focuses on:
- Customer Service
- Disruptive Technology
- Marketing & Sales
- Legal & Regulatory
- Risk Management & Product Quality.
Due to popular demand we have added industry-specific roundtables where you gain vital insights and have your questions answered by industry experts.
Plus immediately following the main conference, you can attend the 2 exclusive add-on forums.
For complete details: http://www.warrantyinnovations.com/index.html
Make sure and use Discount Code WN300 to Save $300 if you register after August 10th.
ServiceBench Selected by Italy-Based Home Emergency Repair Company
ServiceBench®, the leading provider of integrated service management solutions for manufacturers and other service administrators, announced today it has signed a contract with HomeServe, a leader in home repair, maintenance and warranty services, to help HomeServe’s Italy division Assistenza Casa to improve customer service delivery throughout Italy.
Full release: https://www.prnewswire.com/news-releases/servicebench-selected-by-italy-based-home-emergency-repair-company-300688047.html
Fortegra to Bring Handset Protection Support to Viaero Wireless
New coverage options will provide added security for Viaero’s Apple customers
Fortegra Financial Corporation (“Fortegra”), a leading international specialty insurance holding company and subsidiary of Tiptree Inc. (NASDAQ:TIPT) (“Tiptree”), announced its new relationship with Viaero Wireless to offer additional handset protection for Viaero’s Apple customers.
Full release: http://blog.fortegra.com/fortegra-to-bring-handset-protection-support-to-viaero-wireless-
Fortegra Introduces Handset Protection Support for Cellular One
New coverage options will provide added security and an enhanced customer experience.
Fortegra Financial Corporation (“Fortegra”), a leading international specialty insurance holding company and subsidiary of Tiptree Inc. (NASDAQ:TIPT) (“Tiptree”), announced that the company will begin offering customers wireless handset coverage as protection provider for Cellular One.
Full Release: http://blog.fortegra.com/fortegra-introduces-handset-protection-support-for-cellular-one
Personal Safeguards Group Publishes Service Contract Industry Estimates – Over $53b
At retail the US Consumer Service Contract Industry is approximately $53.7b
Breakdown by Segment Chart: https://warrantynews.com/wp-content/uploads/2018/03/Industry-Overview.png
Source: Personal Safeguards Group, LLC
Battery Replacements: Some iPhone Users Might Wait Until April
Apple’s short supply of batteries for replacements means iPhone 6 Plus owners will have to wait months, an internal document seen by MacRumors said.
Article: http://www.ibtimes.com/battery-replacements-some-iphone-users-might-wait-until-april-2640501

WCM 2018 – Warranty And Service Contract Management For Innovation And Growth
14th Annual WCM Conference
When
Tuesday, March 6, 2018 – Thursday, March 8, 2018
8:00 AM – 5:00 PM, Pacific Time
Where
Hyatt Regency Mission Bay Spa & Marina
1441 Quivira Road
San Diego, California 92109
The theme of the 14th annual conference is “Warranty And Service Contract Management For Innovation And Growth” which addresses how effective warranty and service contract management has enabled companies to develop their competitive edge, manage risk and increase cost savings, innovate and grow.
The WCM 2018 event offers a broad range of presentations with attendees able to choose from up to 3 parallel tracks with over 50 speakers spread over 20 separate sessions.
Complete Details: http://www.cvent.com/events/warranty-chain-management-conference-2018/event-summary-b8df502cfa2c43afae28cb637dc7b5e2.aspx?i=dcb27c6a-7dee-477b-8b2b-14a698b5a10d