Key observations from an AmTrust roundtable discussion with service contract industry leaders Aleem Lakhani, Michael Frosch, Kenneth Mac, and Sreevathsa Prabhakar.
Full Article: www.warrantyweek.com/archive/ww20210603.html
Category Archives: Furniture
Clyde’s Executive Power Lunch With Alibaba’s John Caplan
For our first Executive Power Lunch, we brought together John Caplan, Clyde board member and Alibaba.com’s President of North America & Europe and Brandon Gell, Clyde’s CEO and cofounder. The pair discussed the characteristics of a great team, how to build one through hiring, and how to lead one with your board and advisors.
Full Article and Videos: https://www.joinclyde.com/blog/clydes-executive-power-lunch-with-alibabas-john-caplan
GBS Enterprises Rebrands as ProtectAll under New Leadership
GBS Enterprises, a global provider of furniture protection services and healthy sleep bed products, announced the relaunch of its 30+-year company under the name ProtectAll. Kevin Rupkey took the helm as the company’s CEO, joined by new industry leadership, as the headquarters have relocated from Deerfield Beach, Florida to Dallas, Texas.
Read Full Article: https://www.furninfo.com/furniture-industry-news/12642
About ProtectAll: ProtectAll, a leading global provider of furniture protection services, provides the highest quality, most innovative, customer-centric services and products in the industry. Its core warranty services offer protection programs for indoor furniture, outdoor furniture, adjustable beds and area rugs. Sister brand Healthy Sleep offers premium mattress top-of-bed products, such as mattress and pillow protectors, mattress and pillow encasements, pillows, sheets and blankets. The company operates multiple facilities around the country, including its headquarters in Dallas, Texas, a distribution/call center in Reno, Nevada, and a large distribution center in Savannah, Georgia.
For more information, please contact Claudia Ojeda at [email protected], or visit www.myprotectall.com.
Arch Insurance Announces Entry Into Consumer Product and Home Warranty Markets
Offering provides unique North American insurance and obligor solutions including custom underwriting, data analytics and full compliance support
Arch Insurance today announced its entry into the Consumer Product and Home Warranty markets. With this offering, Arch will focus on its “underwriting only” partnership approach for original equipment manufacturers (OEM), third party administrators, obligors and insurtechs by providing underwriting, compliance, data analytics and nationwide obligor access.
Personal Safeguards Group, LLC (PSG) Supports Creation of a New Furniture Service Contract Program
PSG provided support in every step of creating a new service contract program in North America including:
- Program Design
- Claims Administration
- Regulatory and Compliance
- Sourcing an Admitted Carrier
The PSG process is designed to support Independent Providers, Original Equipment Manufacturers (OEM) and Retailers. OEMs and Retailers can in-source or outsource individual elements of their program for their Service Contract Program allowing individual structures to address revenue recognition issues, customer experience & lifetime value and overall program design and development.
Contact Personal Safeguards Group for more information. https://personalsafeguardsgroup.com
AM Best Affirms Credit Ratings of Fortegra Financial Corporation’s Insurance Subsidiaries
AM Best has affirmed the Financial Strength Rating (FSR) of A- (Excellent) and the Long-Term Issuer Credit Ratings (Long-Term ICR) of “a-” of the U.S.-based operating subsidiaries of Fortegra Financial Corporation (Fortegra) (headquartered in Jacksonville, FL).
WEBINAR RECORDING | RETHINKING THE LOSS DATA EQUATION: MAKE BETTER DECISIONS FASTER AND INCREASE PROFITABILITY
Webinar Recording Link: https://info.csgi.com/warranty-news/rethinking-the-loss-data-equation
Video
Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:
• Real-Time loss data
• Improved CX
• Interactive Dashboards & Reporting
• Cost-Savings
Speakers:
Sean Hicks, CEO, NewLeaf Service Contracts Inc
Matt Wrobel, Sales Director – Field Service Management, CSG
Mark Seaman, Data Scientist, CSG
Check out what’s going on at the Service Contract Association with new presentations, new videos, new events, new career postings, new links & new companies listed in the directory
The Service Contract Association is where companies showcase differentiation and innovation.
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New Leaf Deploys CSG Field Service Management to Enhance Its Customer Experience
Greenwood Village, CO –August 5, 2020 — CSG® (NASDAQ: CSGS) today announced it has signed a long-term agreement with New Leaf Service Contracts, Inc. to help enhance the warranty management process with its customers. CSG will deploy a new contract management capability within its Field Service Management platform to give New Leaf the ability to automate processes, while providing critical customer data to digitally transform the end-to-end management of its contracts.
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Dealerscope 2020 40 Under 40: Elizabeth Ahner, Centricity
Congratulations to Elizabeth (Liz) Ahner from Centricity for being named to the Dealerscope 2020 40 Under 40.
Full Details on Elizabeth Ahner: https://www.dealerscope.com/article/dealerscope-2020-40-under-40-elizabeth-ahner-centricity/
Full List: https://www.dealerscope.com/longform/dealerscope-2020-40-under-40/