May 7-8 at Bridgestone’s Headquarters in Nashville, TN

This immersive two-day event offers exclusive, facilitated benchmarking opportunities, including a Bridgestone/Firestone Distribution Center Tour and two Networking Dinners.

The Club Study will additionally feature the AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM) on May 8, where small group discussions will uncover best practices for transforming AI concepts into fully automated generative AI solutions. Topics to include charting AI journeys from ideation strategies to navigating early-phase challenges, with the ultimate goals of Proof of Concept (PoC) development.

Building on the 2024 Club Study hosted by General Motors, which brought together 10 OEMs and nearly 30 executives from industry leaders like Cummins, Bridgestone, Ford, General Motors, International, Nissan North America, and Volkswagen Group of America, this year’s agenda will focus on strategies to optimize warranty costs, streamline dealership operations, and enhance parts return and quality analysis processes. Attendees will explore actionable topics such as advanced claim editing, leveraging telematics data, simplifying recall claims, and improving warranty parts return practices.

This is a rare chance to benchmark performance, share insights, and explore cutting-edge strategies with peers and industry leaders. Don’t miss out on this opportunity to drive innovation and improvement in warranty and aftercare services!

For more information on the MAPconnected Club Study May 7-8 or the AI-SWLM please visit www.mapconnected.com/events/