Strengthening Your Roadmap in a Customer-First Connected World

The vehicle industry has undergone dramatic changes due to sweeping disruptions and changing consumer behavior which have accelerated companies to revisit their processes. Don’t miss this powerful gathering of recognized vehicle OEMs, parts and equipment suppliers, their retailers, dealers, distributors, logistics and services providers collaborating to improve and innovate their warranty and aftercare end-to-end experiences to stay one step ahead of the curve.

Get your tickets before July 31st to save your spot (and some money).
Prices will never be this low! Buy Early Bird Tickets Before July 31st

Full Details: https://www.mapconnected.com/

ServicePower Selected by Goodman Home Solutions for Customer Experience Focused Field Service Solutions

With a focus on consumer experience, leading home solution company selects ServicePower’s field service management platform.

McLean, VA, July 6, 2021, ServicePower, Inc.– ServicePower, a leading field service management software company focused on transforming service experiences, today announced Goodman Home Solutions (GHS), a field services, engineering, and logistics company serving network operators, original equipment manufacturers, and electronic retailers, has selected ServicePower’s customer experience suite of field service solutions.

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NATIONAL AUTO CARE SELECTED BY KAWASAKI MOTORS CORP., U.S.A. AS NEW PROVIDER FOR PREFERRED PROTECTION PLUS™ PROGRAMS

(Florida, June 2021–) National Auto Care (NAC) and its line of powersports protection products, National Powersports Care, have been selected by Kawasaki Motors Corp., U.S.A. as the provider for their Preferred Protection Plus™ suite of products.

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CA Department of Insurance orders consumer refunds from illegal sales of extended vehicle warranties

A Department of Insurance investigation that found a company was illegally selling vehicle service contracts, or “extended warranties,” has led to an order requiring it to refund consumers and dissolve its operations.

Full Release: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release059-2021.cfm

home real estate

QBW Application Closes Homeowner and Home Builder Communication Gap

Quality Builders Warranty (“QBW”) launches its redesigned Service Online Solution (“SOS”), a communication service that guides homeowner repair requests to builders and corresponding subcontractors. 

Full Article: https://www.themountaineer.com/news/state/qbw-application-closes-homeowner-and-home-builder-communication-gap/article_fd74818a-6ae2-515e-bf0f-6c7a84379712.html

Biannual State of the Home Survey Finds Many Homeowners Tackling Repairs and Decluttering Homes During COVID-19

HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the findings of the 12th edition of its Biannual State of the Home Survey. 

Full Release: https://www.businesswire.com/news/home/20210610005774/en/Biannual-State-of-the-Home-Survey-Finds-Many-Homeowners-Tackling-Repairs-and-Decluttering-Homes-During-COVID-19

interior of living room with tv

LG Introduces 5-Year Panel Warranty For Its Premium OLED TVs

LG seeks to further differentiate its OLED TVs and Samsung’s premium LCD TVs by introducing a five-year limited panel warranty on every 2021 G1 OLED TV sold in the US.

Source: https://www.forbes.com/sites/johnarcher/2021/06/11/lg-introduces-5-year-panel-warranty-for-its-premium-oled-tvs/?sh=3f9c69f271c5

Enduring Changes in the Post-Pandemic Warranty Industry

Key observations from an AmTrust roundtable discussion with service contract industry leaders Aleem Lakhani, Michael Frosch, Kenneth Mac, and Sreevathsa Prabhakar.

Full Article: www.warrantyweek.com/archive/ww20210603.html