Category Archives: Home Warranty

Cross Country Home Services Names Andrea Kane to Executive Leadership Team

New Chief Human Resources Officer to focus on company culture and talent development as part of commitment to invest in organizational capabilities

FORT LAUDERDALE, FL (August 7, 2017) – Cross Country Home Services (CCHS), a leader in home repair, maintenance and warranty services, today announced that Andrea Kane has joined the executive leadership team as Chief Human Resources Officer (CHRO). Kane brings more than 20 years of experience cultivating and nurturing talent at some of the top organizations in the country. She will oversee the talent management, total rewards, training & development, employee recognition and internal communications strategies. Her focus will be on enhancing CCHS’ organizational culture and talent capabilities to better attract, develop, retain great people, and foster a highly engaged culture as a great place to work.

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Centricity and Encompass Further Align to Simplify Parts Procurement for Warranty Repairs

LAWRENCEVILLE, Ga., Aug. 08, 2017 (GLOBE NEWSWIRE) — Encompass Supply Chain Solutions, Inc. a leading supplier of distribution, 3PL and 4PL solutions for a diverse range of replacement parts and finished goods, today announced it has further expanded its relationship with Centricity – a top service and protection plan provider – to deliver comprehensive aftersales support for a range of household products.

Full Article:  https://globenewswire.com/news-release/2017/08/08/1081577/0/en/Centricity-and-Encompass-Further-Align-to-Simplify-Parts-Procurement-for-Warranty-Repairs.html

8th Annual Extended Warranty and Service Contract Innovations Event – September 13-15, 2017

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

List of 2017 Speakers at the Extended Warranty and Service Contract Innovations Summit

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

List of 2017 Speakers

Eric Arnum, Warranty Week
Chad Bernstein, Hendrick Autoguard, Inc.
Darius Bullock, Electrolux North America
Brian T. Casey, Locke Lord LLP
Christine Dorton, GE Appliances
Kirsten Elsworth, Ally Financial – Insurance Operations
Brian Feldman, Spencer Re
Miguel Fernández, Claimbot
David Froning, SAS
Mark Frye, Encompass Supply Chain Solutions, Inc.
Jocelyn Getson, Centricity
Stacy Golden, Encompass Supply Chain Solutions, Inc.
David Gregory, Amazon
Steve Gusa, Sears Holdings Corporation
Erik Hickly, Microsoft
Ashok Kartham, Mize
Larry King, Ford Motor Company
Jonathan Kyle, SquareTrade
Aleem Lakhani, AMT Warranty Corporation
Julie Lohmeier, Pivotal Home Solutions
Aaron E. Lunt, The Warranty Group
Ken Mac, General Motors
Timothy J. Meenan, SCIC (Service Contract Industry Council)
Greg E. Mitchell, Frost Brown Todd LLC
Dawn E. Morris, Centricity
Trish Briscoe Myers, EFG Companies
Nick Palmer, ICON Health and Fitness/UTS
Rodney Rahl, Nebraska Furniture Mart
Lisa R. Ray, Ally
Daniel Raycroft, PCMI Corporation
Patrick Scheen, Accentf(x) Marketing
Lee Senderov, YourMechanic
John Sessions, Encompass Supply Chain Solutions, Inc.
Mark Shaw, Nebraska Furniture Mart
James Slazas, ConsenSys
Sean Stapleton, AmTrust Financial Company
Angie Tuglus, Ally Insurance
Jesse D. Wilson, Frost Brown Todd LLC

Division of Insurance Issues Cease and Desist to Secure Home Warranty

The Division of Insurance warns Nevada consumers about doing business with Secure Home Warranty after they issued a Cease and Desist Order to them for conducting business without a registration in Nevada as a service contract provider.

Full Article:  http://www.ktvn.com/story/35970405/division-of-insurance-issues-cease-and-desist-to-secure-home-warranty

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

Cross Country Home Services Accelerates Digital Transformation with Launch of ServiceBench® to Support Seamless End-to-End Customer Experience

New Cloud-Based Field Service Management System is Part of Company’s Long-term Commitment to Invest in Digital Technology and Service Partners.

Full Release:  http://www.businesswire.com/news/home/20170720005780/en

Evansville Water & Sewer Utility Selects HomeServe USA to Offer Optional Water and Sewer Line Service Plans to Customers

HomeServe USA (HomeServe), a leading provider of home emergency repair solutions, today announced the launch of its partnership with Evansville Water & Sewer Utility (EWSU) to offer area homeowners optional repair service plans for the water and sewer lines connecting their homes to the EWSU system.

Full Press Release:  http://www.businesswire.com/news/home/20170627005932/en/Evansville-Water-Sewer-Utility-Selects-HomeServe-USA

ServiceMaster Reports First Quarter 2017 Financial Results

American Home Shield showing 17% growth in the period.

Full Release:  http://www.businesswire.com/news/home/20170427005630/en/ServiceMaster-Global-Holdings%C2%A0Inc.-Reports-Quarter-2017-Financial