Category Archives: Home Warranty

The 9th Annual Extended Warranty & Service Contract Innovations National Forum

The 9th Annual Extended Warranty & Service Contract Innovations National Forum features over 40+ top flight speakers and many new multi-industry case studies. Join us for this highly acclaimed event providing comprehensive coverage on the full spectrum of your business processes. This year’s agenda focuses on:

  • Customer Service
  • Disruptive Technology
  • Marketing & Sales
  • Legal & Regulatory
  • Risk Management & Product Quality.

Due to popular demand we have added industry-specific roundtables where you gain vital insights and have your questions answered by industry experts.

Plus immediately following the main conference, you can attend the 2 exclusive add-on forums.

For complete details:  http://www.warrantyinnovations.com/index.html

Make sure and use Discount Code WN300 to Save $300 if you register after August 10th.

ServiceBench Selected by Italy-Based Home Emergency Repair Company

ServiceBench®, the leading provider of integrated service management solutions for manufacturers and other service administrators, announced today it has signed a contract with HomeServe, a leader in home repair, maintenance and warranty services, to help HomeServe’s Italy division Assistenza Casa to improve customer service delivery throughout Italy.

Full release:  https://www.prnewswire.com/news-releases/servicebench-selected-by-italy-based-home-emergency-repair-company-300688047.html

GWSCA taps warranty industry veteran Kevin Rigg for key leadership role

PRESS RELEASE

Chicago, IL

For Release: July 17, 2018

GWSCA taps warranty industry veteran Kevin Rigg for key leadership role

The Global Warranty and Service Contract Association (“GWSCA”) recently held a Board of Directors meeting and unanimously agreed to appoint Kevin Rigg as Executive Director of the GWSCA.

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Cross Country Home Services Names Adam Aharonoff to Leadership Team

New Vice President of Technology will lead efforts towards digitizing the business

FORT LAUDERDALE, FL (April 19, 2018) – Cross Country Home Services (CCHS), a leader in home protection, maintenance and management, announced today the newest addition to its leadership team, Adam Aharonoff, Vice President of Technology. Aharonoff will be a key leader in CCHS’ digital growth strategy and will leverage the company’s existing and forthcoming technology to develop next generation products that provide exceptional customer service experiences.

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American Water pays $365M for home warranty company

American Water Works Co. Inc. has made a $365 million purchase, it announced recently, acquiring Pivotal Home Solutions from Southern Co.’s Southern Co. Gas subsidiary.

Source:  https://www.roi-nj.com/2018/04/12/industry/american-water-pays-365m-for-home-warranty-company/

Personal Safeguards Group Publishes Service Contract Industry Estimates – Over $53b

At retail the US Consumer Service Contract Industry is approximately $53.7b

Breakdown by Segment Chart:  http://warrantynews.com/wp-content/uploads/2018/03/Industry-Overview.png

Source:  Personal Safeguards Group, LLC

ProSource Welcomes Centricity as Group Exclusive Service Partner

ProSource, the largest audio, video, and integration buying group in the United States, announces the addition of Centricity as a group exclusive service partner.

Source: http://www.prosourceinfo.com/2018/02/22/prosource-welcomes-centricity-group-exclusive-service-partner/

Centricity Leadership Team to Present at Warranty Chain Management Conference

Service and protection powerhouse Centricity, formerly Bankers Warranty Group and Bonded Builders Warranty Group, is pleased to announce members of its senior leadership team will serve as moderators and panelists for this year’s Warranty Chain Management Conference (WCM) to be held in San Diego, California, from March 6th through March 8th.

Source:  https://centricity.com/blog/centricity-leadership-team-present-warranty-chain-management-conference/

WCM 2018 – Warranty And Service Contract Management For Innovation And Growth

14th Annual WCM Conference

When
Tuesday, March 6, 2018 – Thursday, March 8, 2018
8:00 AM – 5:00 PM, Pacific Time

Where
Hyatt Regency Mission Bay Spa & Marina
1441 Quivira Road
San Diego, California 92109

The theme of the 14th annual conference is “Warranty And Service Contract Management For Innovation And Growth” which addresses how effective warranty and service contract management has enabled companies to develop their competitive edge, manage risk and increase cost savings, innovate and grow.

The WCM 2018 event offers a broad range of presentations with attendees able to choose from up to 3 parallel tracks with over 50 speakers spread over 20 separate sessions.

Complete Details: http://www.cvent.com/events/warranty-chain-management-conference-2018/event-summary-b8df502cfa2c43afae28cb637dc7b5e2.aspx?i=dcb27c6a-7dee-477b-8b2b-14a698b5a10d

Buoy Labs Announces Partnership With Cross Country Home Services to Power Company’s Nationwide, On-Demand, Plumbing Services

Partnership revolutionizes the way homeowners maintain their water service and usage

SANTA CRUZ, Calif. — Buoy Labs today announced its partnership with Cross Country Home Services (CCHS), offering a nationwide, on-demand network of licensed plumbers to install the Buoy™ smart home device for water, and to make repairs or provide other plumbing services in response to Buoy insights. Beginning today, Buoy is rolling out nationwide access to these on-demand services for its customers through the Buoy app.

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