Category Archives: General

Personal Safeguards Group Publishes Service Contract Industry Estimates – Over $53b

At retail the US Consumer Service Contract Industry is approximately $53.7b

Breakdown by Segment Chart:  http://warrantynews.com/wp-content/uploads/2018/03/Industry-Overview.png

Source:  Personal Safeguards Group, LLC

WCM 2018 – Warranty And Service Contract Management For Innovation And Growth

14th Annual WCM Conference

When
Tuesday, March 6, 2018 – Thursday, March 8, 2018
8:00 AM – 5:00 PM, Pacific Time

Where
Hyatt Regency Mission Bay Spa & Marina
1441 Quivira Road
San Diego, California 92109

The theme of the 14th annual conference is “Warranty And Service Contract Management For Innovation And Growth” which addresses how effective warranty and service contract management has enabled companies to develop their competitive edge, manage risk and increase cost savings, innovate and grow.

The WCM 2018 event offers a broad range of presentations with attendees able to choose from up to 3 parallel tracks with over 50 speakers spread over 20 separate sessions.

Complete Details: http://www.cvent.com/events/warranty-chain-management-conference-2018/event-summary-b8df502cfa2c43afae28cb637dc7b5e2.aspx?i=dcb27c6a-7dee-477b-8b2b-14a698b5a10d

8th Annual Extended Warranty and Service Contract Innovations Event – September 13-15, 2017

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

List of 2017 Speakers at the Extended Warranty and Service Contract Innovations Summit

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

List of 2017 Speakers

Eric Arnum, Warranty Week
Chad Bernstein, Hendrick Autoguard, Inc.
Darius Bullock, Electrolux North America
Brian T. Casey, Locke Lord LLP
Christine Dorton, GE Appliances
Kirsten Elsworth, Ally Financial – Insurance Operations
Brian Feldman, Spencer Re
Miguel Fernández, Claimbot
David Froning, SAS
Mark Frye, Encompass Supply Chain Solutions, Inc.
Jocelyn Getson, Centricity
Stacy Golden, Encompass Supply Chain Solutions, Inc.
David Gregory, Amazon
Steve Gusa, Sears Holdings Corporation
Erik Hickly, Microsoft
Ashok Kartham, Mize
Larry King, Ford Motor Company
Jonathan Kyle, SquareTrade
Aleem Lakhani, AMT Warranty Corporation
Julie Lohmeier, Pivotal Home Solutions
Aaron E. Lunt, The Warranty Group
Ken Mac, General Motors
Timothy J. Meenan, SCIC (Service Contract Industry Council)
Greg E. Mitchell, Frost Brown Todd LLC
Dawn E. Morris, Centricity
Trish Briscoe Myers, EFG Companies
Nick Palmer, ICON Health and Fitness/UTS
Rodney Rahl, Nebraska Furniture Mart
Lisa R. Ray, Ally
Daniel Raycroft, PCMI Corporation
Patrick Scheen, Accentf(x) Marketing
Lee Senderov, YourMechanic
John Sessions, Encompass Supply Chain Solutions, Inc.
Mark Shaw, Nebraska Furniture Mart
James Slazas, ConsenSys
Sean Stapleton, AmTrust Financial Company
Angie Tuglus, Ally Insurance
Jesse D. Wilson, Frost Brown Todd LLC

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

Extended Warranty Solutions for Power Generators, Solar Panels and LED Lights

Solutions designed for sellers and OEMs of single whole-home generators, units large enough to run a business or units that serves as disaster recovery.
Website:  http://generatorextendedwarranty.com

Solutions designed for sellers and OEMs of solar panel solutions.
Website:  https://solarpanelextendedwarranty.com

Solutions designed for sellers and OEMs of LED Lighting solutions.
Website:  http://ledextendedwarranty.com

EPIC Insurance Brokers and Consultants acquires After, Inc.

EPIC Insurance Brokers and Consultants, a retail property, casualty insurance brokerage and employee benefits consultant, announced today the acquisition of After, Inc. – a product warranty analytics firm based in Norwalk, Conn.

Source:  http://www.prnewswire.com/news-releases/epic-acquires-product-warranty-analytics-specialist-after-inc-300475503.html

ServiceBench® Rolls Out Warranty Claims System with HVAC Manufacturer

ServiceBench, the leading provider of integrated service management solutions, announced a contract win with Tradewinds Climate Systems® the world’s largest manufacturer of specialized heating, ventilation and air conditioning products.

Source:  http://finance.yahoo.com/news/servicebench-rolls-warranty-claims-system-131000597.html

Fortegra Introduces Sanjay Vara as Executive VP and Chief Underwriting Officer

Vara brings nearly 30 years of experience to Fortegra’s specialty programs underwriting division

JACKSONVILLE, Fla. (January 24, 2016) – Fortegra®, a leading specialty insurer and a subsidiary of Tiptree Financial Inc. (NASDAQ: TIPT), today announces the addition of Sanjay Vara as Executive Vice President and Chief Underwriting Officer for Consumer Products. Sanjay will continue to expand the scope of programs underwritten through Fortegra, and work to grow the company’s international presence.

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Product Warranty Insurance

Product Warranty Insurance may help companies seeking options to offer clients a longer product limited warranty versus their traditional warranty.  Product Warranty Insurance or a Service Contract program may offer a solution to increase the warranty – yet transfer the risk to an insurance company or service contract provider.

Source:  http://productwarrantyinsurance.com