Category Archives: Appliance & Electronics

New PCMI Whitepaper Releases: Driving Extended Warranty & Service Contract Revenue Growth Through the Use of Automation

Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.

  • The role of software applications in selling extended warranties and service contracts
  • Servitization and how technology can optimize the customer experience
  • How the right sales and marketing strategies can increase revenue growth

Read the Full Whitepaper: https://www.pcmicorp.com/whitepaper-driving-extended-warranty-and-service-contract-revenue-growth-through-the-use-of-automation-form/

Assurant Product Experience Exchange Launches Enabling Clients to Customize and Embed Insurance and Protection Programs into Omni-Channel Customer Experiences

Turnkey technology delivery platform helps clients meet customers where they are

Assurant has launched Assurant Product Experience Exchange (APEX), a turnkey technology delivery platform that enables Assurant clients across industries – mobile, retail, housing, and automotive – to customize and easily add embedded insurance and protection programs, support, and services into their omni-channel customer experiences.

Full Release: https://www.assurant.com/newsroom-detail/NewsReleases/2022/December/assurant-product-experience-exchange

IRONWOOD WARRANTY GROUP LAUNCHES CONNECT PROTECT®

Ironwood Warranty Group launches Connect Protect®, a protection plan designed to cover some of the most valued products within the home that are not traditionally covered in a home warranty.

Connect Protect provides protection on personal devices such as the homeowner’s mobile phone, tablets and wearables. Also, home office, home entertainment equipment and more. The plan is tailored to give the modern, smart-home homeowner an additional peace of mind in case of mishaps.

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Why Warranty Providers May Explore CCPA Exemption

By Brian Casey, Theodore Augustinos, and Alex Cox

Four years ago, the California Consumer Privacy Act[1] created a new, rigorous regulatory and data processing environment for businesses processing personal information of California residents.

However, many questions about the implementation of the CCPA, and its amendments through the voter ballot initiative of the California Privacy Rights and Enforcement Act of 2020,[2] still abound.

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New Agenda Highlights and Speakers Announced for Warranty Innovations Nashville

This year the 13th Annual Extended Warranty & Service Contract Innovations will be the best yet with the most comprehensive industry analyses and case studies! Scheduled for October 17-18, 2022, at the Renaissance Nashville Hotel, live in Nashville, Tennessee, this highly acclaimed, cross-industry event covers innovations in customer service, new product development, data & technology, operations, marketing & sales, legal & regulatory, finance & insurance.

Register today at: https://www.warrantyinnovations.com.

The following agenda highlights has been updated with exciting new sessions and speakers:

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One80 Intermediaries Expands Warranty Business With the Acquisition of Montage, Inc.

Montage, Inc. is a leading provider of protection plans for residential furniture, jewelry and watch purchases.

Press Release: https://www.businesswire.com/news/home/20220830005016/en/One80-Intermediaries-Expands-Warranty-Business-With-the-Acquisition-of-Montage-Inc.

13th Annual Extended Warranty & Service Contract Innovations

This year’s all-new agenda takes a deep dive into new frontiers in extended warranty and service contract innovations!

Event Highlights Include:

  • 30+ Top-flight speakers crossing multiple industries including auto, appliance, mobile, electronics, home, heavy equipment, and more
  • Unmatched learning opportunities acknowledged as the best for all industries
  • In-depth case studies, provocative panel debates, and quick sound-bite industry insight sessions to give you all you need to understand the leading issues in extended warranty/service contracts today
  • 4 industry-specific interactive networking roundtables

Comprehensive coverage of the full spectrum of your extended warranty & service contract business includes: Customer Service, New Product Development, Disruptive Technology, Marketing & Sales, Legal & Regulatory, Finance & Insurance.

For more information and to register: https://www.warrantyinnovations.com/index.php

Servify Secures SOC 2 Type II Certification

Servify, a global product lifecycle management platform, has successfully received the internationally acclaimed System and Organization Controls 2 (SOC 2) Type II certification. This achievement reflects Servify’s commitment to the highest levels of data compliance and security.

Full Release: https://www.businesswireindia.com/servify-secures-soc-2-type-ii-certification-79973.html