Author Archives: Editor

Credit card companies quietly reducing or eliminating benefits

Several credit card companies have been quietly reducing or eliminating benefits that have been around for decades.

Report from Boston25:

Heading Back to School Can Be Costly for a Student’s Technology, According to Safeware

Analyzing Safeware’s historic claims data reveals that almost 93% of claims received from K-12 customers are a result of accidental damage.

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Kubota Invests in Enhanced Warranty System with Tavant

Kubota’s new warranty process, powered by the Tavant Warranty On-Demand platform, will benefit dealers nationwide.

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The 9th Annual Extended Warranty & Service Contract Innovations National Forum

The 9th Annual Extended Warranty & Service Contract Innovations National Forum features over 40+ top flight speakers and many new multi-industry case studies. Join us for this highly acclaimed event providing comprehensive coverage on the full spectrum of your business processes. This year’s agenda focuses on:

  • Customer Service
  • Disruptive Technology
  • Marketing & Sales
  • Legal & Regulatory
  • Risk Management & Product Quality.

Due to popular demand we have added industry-specific roundtables where you gain vital insights and have your questions answered by industry experts.

Plus immediately following the main conference, you can attend the 2 exclusive add-on forums.

For complete details:

Make sure and use Discount Code WN300 to Save $300 if you register after August 10th.

ServiceBench Selected by Italy-Based Home Emergency Repair Company

ServiceBench®, the leading provider of integrated service management solutions for manufacturers and other service administrators, announced today it has signed a contract with HomeServe, a leader in home repair, maintenance and warranty services, to help HomeServe’s Italy division Assistenza Casa to improve customer service delivery throughout Italy.

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Discover’s Price Protection Is Latest Credit Card Benefit to Vanish

Discover confirmed that it would discontinue the price protection benefits on its cards on Oct. 31, 2018. The issuer eliminated several other ancillary benefits earlier this year — including extended warranty, purchase protection, return guarantee, auto rental coverage and flight accident insurance…

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PowerGuard Specialty Insurance Services Hires Dan Cantafi

PowerGuard Specialty Insurance Services, a renewable energy program manager based in the U.S., has hired warranty and service agreement specialist Dan Cantafi as the firm’s senior vice president of sales and marketing.

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National Auto Care Acquired by Private Equity Firm

National Auto Care Corp. announced it will be acquired by Lovell Minnick Partners, a private equity firm with offices in Philadelphia, Los Angeles, and New York. The acquisition is subject to receipt of standard regulatory approvals and satisfaction of customary closing conditions.

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GWSCA taps warranty industry veteran Kevin Rigg for key leadership role


Chicago, IL

For Release: July 17, 2018

GWSCA taps warranty industry veteran Kevin Rigg for key leadership role

The Global Warranty and Service Contract Association (“GWSCA”) recently held a Board of Directors meeting and unanimously agreed to appoint Kevin Rigg as Executive Director of the GWSCA.

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