Author Archives: Editor

California Bill Would Impact Franchise Laws (including Warranty Reimbursements for Dealers)

The California legislature will begin reviewing a new franchise bill on Monday, April 23 – potentially impacting Dealer and Factory Competition, Spinoffs and Affiliates & Warranty Reimbursements.

Source:  http://www.autonews.com/article/20180423/RETAIL07/180429932/california-franchise-laws

Cross Country Home Services Names Adam Aharonoff to Leadership Team

New Vice President of Technology will lead efforts towards digitizing the business

FORT LAUDERDALE, FL (April 19, 2018) – Cross Country Home Services (CCHS), a leader in home protection, maintenance and management, announced today the newest addition to its leadership team, Adam Aharonoff, Vice President of Technology. Aharonoff will be a key leader in CCHS’ digital growth strategy and will leverage the company’s existing and forthcoming technology to develop next generation products that provide exceptional customer service experiences.

Continue reading

APCO Names David Vickers CFO

APCO Holdings, home of the EasyCare®, GWC Warranty, Covideo® and SAVY® brands, has named David Vickers as the company’s new chief financial officer.

Source:  https://globenewswire.com/news-release/2018/04/12/1469539/0/en/APCO-Names-David-Vickers-CFO.html

American Water pays $365M for home warranty company

American Water Works Co. Inc. has made a $365 million purchase, it announced recently, acquiring Pivotal Home Solutions from Southern Co.’s Southern Co. Gas subsidiary.

Source:  https://www.roi-nj.com/2018/04/12/industry/american-water-pays-365m-for-home-warranty-company/

Westlake Financial Partners with AUL

Westlake Financial Services announces a new partnership with AUL Corp. (AUL), the nation’s premier warranty and vehicle service contract administrator. Bringing nearly 30 years of experience, AUL will now provide back-end servicing in 19 states for Secure One®, Westlake’s vehicle protection program.

Release:  https://www.businesswire.com/news/home/20180313006291/en/Westlake-Financial-Partners-AUL

3 Service Contract Benefits that Boost Value for Customers

Article from Sean Murphy (Director, Product Development at Fortegra) listing three valuable service contract benefits.

Source:  http://blog.fortegra.com/3-service-contract-benefits-that-boost-value-for-customer

Personal Safeguards Group Publishes Service Contract Industry Estimates – Over $53b

At retail the US Consumer Service Contract Industry is approximately $53.7b

Breakdown by Segment Chart:  http://warrantynews.com/wp-content/uploads/2018/03/Industry-Overview.png

Source:  Personal Safeguards Group, LLC

ProSource Welcomes Centricity as Group Exclusive Service Partner

ProSource, the largest audio, video, and integration buying group in the United States, announces the addition of Centricity as a group exclusive service partner.

Source: http://www.prosourceinfo.com/2018/02/22/prosource-welcomes-centricity-group-exclusive-service-partner/

Centricity Leadership Team to Present at Warranty Chain Management Conference

Service and protection powerhouse Centricity, formerly Bankers Warranty Group and Bonded Builders Warranty Group, is pleased to announce members of its senior leadership team will serve as moderators and panelists for this year’s Warranty Chain Management Conference (WCM) to be held in San Diego, California, from March 6th through March 8th.

Source:  https://centricity.com/blog/centricity-leadership-team-present-warranty-chain-management-conference/